Workforce Development Program
FMM’s Specialized Training Center serves as a dedicated hub for employee learning and practical skill development. The facility provides hands-on training across real floor types, allowing staff to practice essential techniques such as scrubbing, polishing, crystallization, and carpet shampooing. Training also covers proper machine use, chemical safety, and PPE compliance to ensure readiness before deployment.
Concept:
- To strengthen employee capability through a structured, hands-on training environment focused on real-life work conditions.
Objectives:
- Build workforce competence through practical, industry-aligned training.
- Ensure safe and efficient performance through correct machine and chemical handling.
- Provide continuous learning supported by international cleaning experts.
Outcomes:
- Customer satisfaction increased from 3.8 to 4.6/5
- 40% reduction in orientation time
- 85% improvement in cleaning standards
- 98% PPE compliance